OS 12 Problems and How to Fix Them: The latest version of iOS 12 is causing issues for some iPhone, iPad, and iPod touch users. Some of these issues are new, while others have carried over from previous versions of iOS.
The current list of iOS 12 issues includes strange battery drain, Wi-Fi issues, Bluetooth issues, Touch ID issues, audio issues, and more.
While some of these issues may require a solution from Apple or a visit to an Apple Store, others can be resolved from the comfort of your chair or couch.
If you’re using an iPhone 6s or newer and for some reason are still on iOS 12, consider upgrading to Apple’s iOS 14 update. That might have helped.
In this guide, we’ll walk you through the fixes for the most common iOS 12 issues. If you’re dealing with battery drain, connection issues, or something completely different, take a look at our list before contacting customer support or taking your device to the store.
How to fix iOS 12 installation issues
If the download or installation is stuck, there is a simple solution that will fix the problem.
If you can’t download the latest iOS 12, hard reset your phone or tablet. To do this, press and hold the Home button and the Power button at the same time until the device reboots.
If you are experiencing long loading times, you can either wait a few minutes and try again, or check your internet connection. This may be a problem with your router.
How to Fix iOS 12 Battery Life Issues
If you’re noticing faster battery drain than usual, the iOS 12 update may not be the problem. Rather, it could be a rogue app or some of your bad habits.
In some cases, battery life may even decrease after a few days. Your device will adapt to the new update, and sometimes by itself.
If you’re running out of battery after installing iOS 12, check out our list of fixes. It will tell you how to deal with bad battery life.
If you cannot find a solution, you may have a bad battery. In this case, you need to contact Apple for a replacement. If you live near an Apple Store, make an appointment at the Genius Bar. They can diagnose your problem in minutes.
How to Fix Bluetooth Problems in iOS 12
Bluetooth problems can appear at any time and are quite difficult to fix. If you are unable to connect your iPhone or iPad to a Bluetooth device, here are a few solutions that have worked for us in the past.
First, you’ll want to forget about the Bluetooth connection on your device:
If that doesn’t work, you’ll want to reset your device’s network settings. Do it:
The process will take a few seconds and your device will forget all known Bluetooth devices. It will also forget your known Wi-Fi networks, so make sure you have the passwords handy. Try reconnecting your device and see if it works.
You can also try resetting your device to factory defaults. Do it:
This will also cause your device to forget all known Wi-Fi and Bluetooth connections, so make sure you have the correct credentials.
You’ll also want to download the latest iOS 12 update if you haven’t already
How to Fix Wi-Fi Problems in iOS 12
If you’re experiencing slow network speeds or dropping connections after installing the iOS 12 update, here are a few things you should try.
Before you start fiddling with the settings on your device, investigate your connection. If you’re on your home Wi-Fi network, try unplugging your router for a minute and then plugging it back in.
If you don’t have access to the router you’re connected to, or if you’re sure it has nothing to do with your Wi-Fi network, go to your device’s settings.
First, try forgetting about the Wi-Fi network you’re having trouble with.
This will make your device forget the Wi-Fi password, so have that handy.
If this doesn’t restore your connection, try resetting your network settings.
This will also cause your device to forget Wi-Fi passwords, so make sure you have it handy. If none of this helps, you need to go to Apple’s Guide to Wi-Fi Issues .
If you haven’t installed the latest iOS 12 yet, you’ll want to do so.
How to Fix Cellular Data Issues in iOS 12
If your device suddenly starts saying you don’t have service and can’t connect to LTE or 4G, here’s what you should do.
First, you need to make sure there are no cell outages in your area. Check social media for reports and/or contact your Twitter service provider. We also recommend checking Detector down to see if other people in your area are having similar problems.
If you’ve determined that the problem isn’t related to a network outage in your area, then you’ll need to restart your iPhone or iPad and see if that connection still kicks in.
If that doesn’t get things back to normal, try turning on Airplane Mode for 30 seconds before turning it off. Airplane mode disables all connections on your device.
If turning Airplane Mode on and off doesn’t work, try turning off Cellular Data and/or LTE to see if that helps.
If you want to disable LTE:
If you want to completely disable cellular data without disabling other services:
How to fix iOS 12 stuck in landscape issue
Our devices sometimes get stuck in landscape orientation when trying to return the screen to portrait mode. This is a common iOS issue, but you should be able to fix it in seconds.
The first thing to try is to lock and unlock your device. Press the power button once to turn off the screen and then enter your pin/use Touch ID/Face ID to open your device.
If this does not help to bring the screen out of the horizontal position, try restarting the device. Turn it off, leave it for a few seconds, and then turn it back on.
If that doesn’t help, try disabling Reduce Motion to see if that fixes the issues. For this:
You can always turn it back on.
How to Fix Touch ID Issues in iOS 12
If your device’s Touch ID fingerprint sensor suddenly stops working, you need to first make sure there is no dirt or sweat on the Touch ID sensor. You also need to make sure you don’t have any oil on your hands because this can cause the sensor to read your fingerprints incorrectly.
If none of this works, try retraining your fingerprints on your device. For this:
How to Fix Audio Issues in iOS 12
If you start noticing sound distortion, fuzziness, or no sound, here are a few steps to take.
First, restart your device. Turn it off, wait 30 seconds or so, and then turn it back on. This has worked for us many times.
If that doesn’t help, look at the speaker grille and check for debris. If you notice something there, carefully remove it and see if your sound improves.
If that doesn’t work, try turning Bluetooth off and on again. Sometimes this solves the problem.
If you’re having sound issues with a particular app, try closing the app and restarting it. If that doesn’t work, you should download the latest update.
How to Fix Haptic Feedback Issues in iOS 12
If your device’s haptic feedback suddenly stops working on your device, you should be able to fix the problem by restarting your device
You can also try turning this feature on and off by following the link:
If that doesn’t work, you’ll want to reset all your settings:
How to fix FaceTime issues in iOS 12
If you’re suddenly unable to make or receive FaceTime calls, you’ll first need to make sure Apple isn’t having problems . If FaceTime shows a green symbol, try one of these fixes.
First, make sure your device is properly connected to Wi-Fi or cellular network. You also need to make sure FaceTime is turned on.
If FaceTime is on and you’re connected to Wi-Fi or a cellular network, try restarting your phone or tablet. Wait a few seconds and then turn it back on.
If you’re having trouble connecting with FaceTime over cellular, make sure FaceTime has cellular data turned on.
How to Fix Random Restarts in iOS 12
If your phone or tablet starts randomly rebooting (turns black for a second and comes back, turns black and you see the Apple logo, etc.), here are a few fixes worth trying before you use your phone at Apple.
Reboot your device first. Turn it off for 30 seconds – a minute, and then turn it back on. If you haven’t turned off your device for a while, this might help.
If you’re still noticing problems with random reboots, update all your apps. Check the App Store and make sure all your apps are up to date.
How to fix iOS 12 app issues
If one or more of your apps are causing problems after updating to iOS 12, here are a few things you can try on your own before contacting a developer.
Try restarting your device. Power on your iPhone, iPad or iPod touch and turn it back on. If this app is still acting weird, you need to check the App Store for updates.
Developers are releasing iOS 12 support updates and the latest version may fix these issues. Before installing the latest update, be sure to read the feedback from iOS 12 users.
You can also try deleting the app and downloading it again. This has worked for us in the past.
If you still can’t figure out how to fix the problem, contact the app developer and see if they know about the problem. If so, it could be a manual fix or an estimated arrival time for an update.
How to Fix Visual Voicemail Issues in iOS 12
Visual Voicemail is blocked for some iOS 12 users. If you are unable to get the Visual Voicemail popup on your device, there are a few things we can try.
First, try letting the voicemail play in full. When finished, exit the app and reopen it. If that doesn’t work, restart your device.
We also managed to turn Airplane Mode on for 30 seconds and turn it off.
How to Fix GPS Issues in iOS 12
Several iOS 12 users are reporting issues with GPS. This is another common iOS issue and can be fixed fairly quickly if there is something wrong with your hardware.
You’ll want to try a simple restart first. If restarting your phone or tablet doesn’t help, try turning airplane mode on or off to see if that starts something. If it doesn’t, go to your location permissions and make sure you allow the app to use GPS.
You can also try turning Location Services off and on to see if that restores the connection:
If that doesn’t help, try resetting your device’s network settings:
How to Fix Screen Time Issues in iOS 12
The new Screen Time feature in iOS 12 is extremely useful if it works correctly. If you’re having a problem with Screen Time, try the following.
First, try restarting your device. This might fix the problem. If it doesn’t, try turning Screen Time off before turning it back on. Do it:
If you’re still having issues, try setting the time and data on your device automatically. Do it:
If that doesn’t help, try resetting your device:
Last updated 2021-12-25. This post may contain affiliate links. Click here to view our disclosure policy for more information. Images via Amazon API